FIVE ON THREE
Chet Wilson, Owner/Hair Stylist, City Salon Suites and Spa
by Amber Hamilton
City Salon Suites and Spa offers full-service salon experience featuring hairstyling, nail care, makeup, facials, massage, eyelash extensions, and medical aesthetics. City Salon is set to open a new location at The Harbor in Rockwall with a view on the water.
Business address: 2109 Summer Lee Drive, Suite 103, Rockwall
Open date: July 2015
Number of employees: 40-50
What does your business offer that is unique compared to similar businesses?
City Salon Suites and Spa offers a unique waterfront location that is the perfect setting for beauty professionals to build their business. Clients immediately recognize the difference upon walking into City Salon Suites. The modern interpretation of classic architectural details combined with luxurious finishes and state-of-the-art amenities sets us apart from any other salon in the area.
What is the most important part of your job on a daily basis?
I strive to cater to the specific needs of our stylists and their clients every day. Clients are not just looking for a new hairstyle or nail color; they are looking for a refreshed and renewed confidence, so that their outside truly reflects their inside. We offer a diverse list of services and stylists to make sure each customer has the very best salon experience possible, no matter where they are coming from.
What are your keys to success?
As an actively working hairstylist with more than 25 years of experience, I build salons that I would want to work in and I strive to create environments that my clients would enjoy. I listen to people and take every comment and concern into account when I make design decisions. Little touches like individual heat and air controls in each suite, air filtration systems to reduce chemical smells, and sound batting in the walls help create a more serene environment. It’s a difference you can see and feel.
What surprises you most about your job?
I could say that after 25 years in the industry, nothing surprises me anymore. I will say that I am still as thrilled today and as I was in the very beginning when I see stylists reach their full professional potential and when I see clients leave completely satisfied with the service they have received. That is the absolute best part of what I do and why I continue to build this business.
Tell us something most people wouldn’t know about your company.
City Salon Suites and Spa is very community minded. We support local foster children with free haircuts for school and a local home that helps young ladies who are aging out of foster care. The community has been very good to us and we take the responsibility to give back seriously. We want to be an asset to the community, one that instills pride in those who work with and around us. We are incredibly excited to call The Harbor at Rockwall our new home and can’t wait to get to know our new neighbors.